Matt Ostrout

Northern Basement Systems

Title: Service Manager

Hometown: Orange, VT

Matt Ostrout from Northern Basement Systems

Matt has been with Northern Basement Systems since 2012. Some of his everyday duties as a service manager include site and pump inspections, trouble-shooting to provide quick and effective solutions, running sales leads, and most importantly providing WOW customer service. Matt is also the leader for PolyLevel injection and leveling both for site inspection and installation.

Matt has past work experiences as a military supervisor giving him the skills to be an effective leader, problem-solver, and time manager. In addition to having much experience, he also has DOT driver training, foundation repair training, and high-pressure spray foam application training. Matt enjoys the customer interaction as well as the diversity and challenges that the job brings. Most of all he really enjoys working with all the great staff at Northern Basement Systems. When he's isn’t hard at work, he enjoys snowboarding, spending time with loved ones, vacationing, hiking, four-wheeling, and boating.

Customer Reviews
About Me
  • By Pauline V.
    Keene, NH

    "The guys that came out to do the job were awesome! They did a fantastic job and I no longer have to worry about a lake in my..."

    Customer Review

    By Pauline V.
    Keene, NH

    The guys that came out to do the job were awesome! They did a fantastic job and I no longer have to worry about a lake in my crawl space! I was also pleasantly surprised with how affordable this was. Thank you so much. I will definitely recommend Northern Basement Systems for anyone needing this type of service.

  • By Ben S.
    New Ipswich, NH

    "All employees I interacted with (Kevin, Matt) were very friendly, knowledgeable and professional. Highly satisfied."

    Customer Review

    By Ben S.
    New Ipswich, NH

    All employees I interacted with (Kevin, Matt) were very friendly, knowledgeable and professional. Highly satisfied.

  • By GREGORY B.
    VERGENNES, VT

    Customer Review

    By GREGORY B.
    VERGENNES, VT

  • By Tread M.
    Vergennes, VT

    Customer Review

    By Tread M.
    Vergennes, VT

  • By Angelo P.
    Lebanon, NH

    "Matt's team came in and did a great job on my garage slab repair. It was professional, quick and clean, couldn't ask for more."

    Customer Review

    By Angelo P.
    Lebanon, NH

    Matt's team came in and did a great job on my garage slab repair. It was professional, quick and clean, couldn't ask for more.

  • By Steve R.
    Chichester, NH

    Customer Review

    By Steve R.
    Chichester, NH

  • By Christen O.
    Fairlee, VT

    "They were great!"

    Customer Review

    By Christen O.
    Fairlee, VT

    They were great!

  • By Hayden
    Barre, VT

    Customer Review

    By Hayden
    Barre, VT

  • By Karen D.
    Swanton, VT

    "Friendly, helpful, knowledgeable, exceeded expectations"

    Customer Review

    By Karen D.
    Swanton, VT

    Friendly, helpful, knowledgeable, exceeded expectations

  • By Andre A.
    Bethlehem, NH

    Customer Review

    By Andre A.
    Bethlehem, NH

Testimonials
from customers I've helped!
  • "We are and will remain grateful—and a lifelong reference for Northern Basement." Read Full Testimonial

    Liz & Valery of Corinth, VT

    Customer Testimonial

              We know that our job and our house had been a big complex mess of challenge for Northern Basement. We know you could have chosen to walk away from it instead of diving in, literally, and crawling around to mark our house safe. We are and will remain grateful—and a lifelong reference for Northern Basement.
    Liz & Valery
    Corinth, VT

Videos from projects I was involved with:

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Customer Testimony in Barre Town, Vermont

Maurice, a real estate agent for twenty five years, and his wife, Dot, sat down with us and discussed their... Watch Video »

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Company Awards

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Better Business Bureau Certificate of Customer Satisfaction Excellence- 2016 Award
Better Business Bureau Certificate of Customer Satisfaction Excellence- 2016 Award
Better Business Bureau Certificate of Customer Satisfaction Excellence
Better Business Bureau Certificate of Customer Satisfaction Excellence
Before and after photos from jobs I've worked on:
  • Its Triple the TripleSafes in Alstead, New Hampshire.
    Before
    Its Triple the TripleSafes in Alstead, New Hampshire.
    After

    Its Triple the TripleSafes in Alstead, New Hampshire.

    Like most Churches, this Church in Alstead, New Hampshire had events and gatherings.  The majority of this Church's events took place in a nice finished basement.  Over the years the church had to move or cancel events due to water in the basement.  They had a sump pump, but it wouldn't keep up with the large amount of water entering.  This would lead to endless hours of removing the water by additional portable pumps and shop vacuums.  Tired of the hassle, the good people at the church reached out to the Water Proofing Experts at Matt Clark's Northern Basement Systems.  After a FREE ESTIMATE, one of Matt's System Design Specialist set forth a plan to permanently water proof the church basement.  The amount of water entering the basement and the size of the basement was so large that this job would call for three TripleSafe Sump Pumps, a WaterGuard System, and to control the humidity a Sanidry XP.  The basement is now nice and dry, ready to host future events.

  • Foundation Support and Radiant Heat in Woodstock, Vermont
    Before
    Foundation Support and Radiant Heat in Woodstock, Vermont
    After

    Foundation Support and Radiant Heat in Woodstock, Vermont

    A Woodstock, Vermont homeowner contacted Northern Basement Systems to schedule a FREE estimate to see how Matt and his team could improve his basement space. At the time the basement had a dirt floor and a large portion of the area was crawlspace with minimal clearance. After a system design specialist visited the home he found a solution to improve the whole basement and make it more usable and eliminate the dirt floor.

    The installation specialists at Northern Basement Systems installed WaterGuard on the perimeter of the basement for drainage, and 10-foot SmartJacks were installed for added support beneath the home. Next, the specialist installed Delta mat and PEX radiant heating tubing. Lastly, the crew poured concrete over the Delta and PEX give a clean and finished look to the space. Matt Clark and his team were able to give this space an entire makeover to meet the customer's needs!

  • Crawl Space Encapsulation in Vergennes, Vermont
    Before
    Crawl Space Encapsulation in Vergennes, Vermont
    After

    Crawl Space Encapsulation in Vergennes, Vermont

    A camp owner was looking to control the moisture and cold air problem in their camp's crawlspace and a solution for old support posts.  The current support posts were old logs and the owner was looking for something that would be of the strongest support for the crawlspace long term.  They called and set up a FREE ESTIMATE with one of Matt's expert System Design Specialist.  After the estimate, the System Design Specialist came up with a plan that would take care of all of the customer's needs.  For the moisture and cold air issue, Matt's team set up a CrawlSpace Encapsulation System paired with a state-of-the-art Sedona SaniDry Dehumidifier and then sprayed insulation foam on all of the perimeter walls and rim joists.  For the support beams, the team installed twelve Galvanized Steel SmartJacks.  

  • Perimiter Drainage Service in Quechee, Vermont
    Before
    Perimiter Drainage Service in Quechee, Vermont
    After

    Perimiter Drainage Service in Quechee, Vermont

    We provided this long-term customer with yearly maintenance and service to keep his system running as it should. The homeowner recently had his oil tank removed and wanted to alter the WaterGuard drainage system in that area to give it a more finished look and make that space more usable. 

    When the system was installed, the perimeter drainage was placed around the oil tank slab to prevent water from entering the basement, once the oil tank was removed, the raised slab remained and made that corner unusable. 

    Our service team jackhammered out the raised slab and added WaterGuard Drainage along the perimeter wall, then concealed the system with concrete to give the space a clean and finished look.

    We always want to hear from our customers regarding annual services and system improvements! It's important to service waterproofing and foundation systems annually to ensure that all parts are operating as they should and to find any problems before they find you! 

  • The amazement of what push piers can do in Burlington, Vermont
    Before
    The amazement of what push piers can do in Burlington, Vermont
    After

    The amazement of what push piers can do in Burlington, Vermont

    Push Piers are made of steel and are driven very far into the ground until it hits stable soil or bedrock.  The push piers on this job were used in both the interior and exterior of the building to lift it back to the original position.  The team removed soil from around the exterior walls then used a heavy-duty steel bracket that is installed below and against the building foundation's footing.  Next, steel piers are driven hydraulically through the bracket into the stable soil.  The weight of the building is transferred through the piers to competent soil.  Then our team lifted the building back to a level state, backfilled the soil, and now the building is permanently stabilized.

  • Lifting a Slab in Burlington, VT
    Before
    Lifting a Slab in Burlington, VT
    After

    Lifting a Slab in Burlington, VT

    The homeowners in Burlington, Vermont started to notice over the years that cracks had developed throughout the house in different areas.  This made them very concerned with what was happening to their home.  Through diligent research, they found that Matt Clark's Northern Basement Systems was by far the most reputable reliable and company to service them.  After an inspection from one of Northern Basements System Design Specialist and an Engineer, they found that the house had in fact sunk up to 1 3/4 inches in some places on the foundation.  To fix the problem the team installed 119 Slab piers and poly level raising the floor back to a level position.

  • Raising the Foundation in Burlington, VT
    Before
    Raising the Foundation in Burlington, VT
    After

    Raising the Foundation in Burlington, VT

    The homeowners in Burlington, Vermont started to notice over the years that cracks had developed throughout the house in different areas.  In some places, the molding had completely separated from the ceiling.  This made them very concerned with what was happening to their home.  Through diligent research, they found that Matt Clark's Northern Basement Systems was by far the most reputable and reliable company to service them.

  • The bonuses of raising a foundation slab.
    Before
    The bonuses of raising a foundation slab.
    After

    The bonuses of raising a foundation slab.

      After an inspection from one of Northern Basements System Design Specialist and an Engineer, they found that the house had in fact sunk up to 1 3/4 inches in some places on the foundation.  To fix the problem the team installed 119 Slab piers and poly level raising the floor back to a level position.  When the team finished raising the slab you could clearly see that the molding had sealed up tight to the ceiling.

  • Egress Window Well Installation in Burlington, Vermont
    Before
    Egress Window Well Installation in Burlington, Vermont
    After

    Egress Window Well Installation in Burlington, Vermont

    Looking for a lot of natural light in their basement homeowners in Burlington, Vermont hired Matt Clark's Northern Basement Systems to find a solution.  After a Free Estimate, the homeowners decided to go with an Egress Window Well.  The Egress Window Well will provide as much light as an upstairs window.  The oversize window well is a one-piece unit made from high-quality plastic that is reinforced for strength and durability. Mounting flanges on the well enable Matt's team to seal and fasten the well to the outside of your foundation after the new window opening has been cut with a masonry saw.  The homeowners now enjoy a much brighter basement.

  • SuperSump Pump in Winooski, Vermont
    Before
    SuperSump Pump in Winooski, Vermont
    After

    SuperSump Pump in Winooski, Vermont

    A home in Winooski, Vermont started to have a water problem in their basement.  Having already hired Matt Clark's Northern Basement Sytems to do a CrawlSpace encapsulation, they knew exactly to contact to fix their problem.  Matt Clark's team of experts went to work and installed a SuperSump Pump and discharge line, with an IceGuard, in less than one day.  The homeowners are once again happy with the quality of work and their dry basement.  

  • Super Sump Pump & Sedona Dehumidifier in Richmond, Vermont
    Before
    Super Sump Pump & Sedona Dehumidifier in Richmond, Vermont
    After

    Super Sump Pump & Sedona Dehumidifier in Richmond, Vermont

    This wonderful home is nestled in the beautiful mountain of Richmond, Vermont.  Plenty of privacy and amazing views.  The basement on the other hand was just a mess and a constant nuisance to the home owner.  Water would get in the basement and make it a very unusable space.  Plus the humidity was very high.  After a conversation with the home owner and a site inspection Northern Basement sent out a team to put a permanent fix on the home owners basement issues.  They installed a full Water Guard perimeter System, a Super Sump Pump. and a State of the Art SaniDry Sedona Dehumidifier.  The home owner can rest at ease now and has a wonderful permanent dry basement.

  • Block Foundation with Waterproofing in Essex, Vermont
    Before
    Block Foundation with Waterproofing in Essex, Vermont
    After

    Block Foundation with Waterproofing in Essex, Vermont

    This Essex, Vermont homeowner was getting water in several locations, especially when it rained or during the spring thaw. We developed a solution to meet the needs of both him and his basement! Our installation specialists installed WaterGuard Drainage and CleanSpace Vapor Barrier around the perimeter of the basement to keep the basement dry. In addition to stopping water from entering, the representative also suggested a SaniDry Sedona dehumidifier to reduce the moisture in the air to improve air quality and reduce the risk for the growth of mold. 

    If you have a wet and musty basement call Northern Basement Systems at 855-DRY-TIME today to book a FREE ESTIMATE

     

  • Spray Foam Insulation Job in Montpelier, Vermont
    Before
    Spray Foam Insulation Job in Montpelier, Vermont
    After

    Spray Foam Insulation Job in Montpelier, Vermont

    A local contractor in Montpelier, Vermont reached out to Matt Clark's Northern Basement Systems for an insulation job.  They had hired Northern Basement Systems in the past for similar work, so they knew the quality of work Matt's team brings to every job.  

    Notice the walls before and after our team sprayed the foam in for added insulation!

  • Closed-Cell Spray Foam Insulation in Montpelier, Vermont
    Before
    Closed-Cell Spray Foam Insulation in Montpelier, Vermont
    After

    Closed-Cell Spray Foam Insulation in Montpelier, Vermont

    An industry leading contractor hired Matt Clark's Northern Basement Systems to insulate another one of their large commercial properties.  The company has worked many times with Northern Basement System and knows they can count on them to deliver an exceptionally high level of quality work, done in a timely manner.  Northern Basement Systems sprayed closed-cell polyurethane foam through out the entire building.  Using closed-cell spray foam creates a highly insulated building assembly that's also free of energy-wasting air leaks. Closed-cell is about 3-4 times as dense as open-cell foam, and it provides an R-value of 6-7 per inch.

  • Failing Basement Walls in Underhill, VT
    Before
    Failing Basement Walls in Underhill, VT
    After

    Failing Basement Walls in Underhill, VT

    A home in Underhill, Vermont had a basement wall that was beginning to fail due to the pressure of the soil outside the wall.  In need of a fast and permanent solution they contacted Matt Clark's Northern Basement Systems.  Northern Basement Systems did a one day install of 6 Geo-Lock Wall Anchors.  The Geo-Lock Wall Anchors will stabilize the wall and potentially straighten the walls over time.

  • Crawl Space Encapsulation in Gilford, NH
    Before
    Crawl Space Encapsulation in Gilford, NH
    After

    Crawl Space Encapsulation in Gilford, NH

    The homeowner called with a concern about the moisture in the basement that was moving its way up into the house. We installed a SmartDrain, a CleanSpace crawlspace encapsulation system with drainage matting under the liner, and lastly installed a SaniDry unit to limit moisture in the crawlspace.

  • Matt Clark's Northern Basement Systems Insulates with Closed-Cell Polyurethane Spray Foam in Plainfield, Vermont
    Before
    Matt Clark's Northern Basement Systems Insulates with Closed-Cell Polyurethane Spray Foam in Plainfield, Vermont
    After

    Matt Clark's Northern Basement Systems Insulates with Closed-Cell Polyurethane Spray Foam in Plainfield, Vermont

    A homeowner in Plainfield. Vermont was looking to weatherize their ceilings.  They contacted Matt Clark's Northern Basement Systems for a FREE ESTIMATE.  After an inspection from one of Matt's System Design Specialist, the customers decided to insulate with closed-cell polyurethane spray foam.  It has a great R-value of 6-7 per inch.  The ceiling is now weatherized and ready for some harsh Vermont winters.

  • TripleSafe, WaterGuard, and SaniDry in Milton, VT
    Before
    TripleSafe, WaterGuard, and SaniDry in Milton, VT
    After

    TripleSafe, WaterGuard, and SaniDry in Milton, VT

    Water had created quite the mess in a basement in Milton, Vermont.  A nice finished basement with carpet flooring became a basement with soaking wet carpet.  The homeowner contacted Matt Clark's Northern Basement System with empahsis on doing whatever it takes to make sure it would never happen again.  Matt Clark's Northern Basement Systems installed a Full Perimeter WaterGuard System, which will go around the perimeter of the basement and collect any water entering the basement.  A TripleSafe Sump Pump was put in to take all of the water the WaterGuard collects and pumps it out of the basement down a outside discharge, away from the home.  The owner of the home also decided to have a SaniDry Sedona dehumidifier installed to keep the humidity level in check.  The basement is now completely dry and has a nice 55% humidity level.   

  • PowerBrace Foundation Wall Repair System in Underhill, Vermont
    Before
    PowerBrace Foundation Wall Repair System in Underhill, Vermont
    After

    PowerBrace Foundation Wall Repair System in Underhill, Vermont

    A customer in Underhill, Vermont was in need of a solution for a bowing wall in their basement.  The wall was showing signs of bowing.  They contacted Matt Clark's Northern Basement System in hope of a permanent solution.  After an extensive inspection from a System Design Specialist the conclusion was a PowerBrace Foundation Wall Repair System would be the best solution to fix the wall.  The PowerBrace is a patented foundation wall repair system that's designed to stabilize failing basement walls and provide the potential to straighten walls over time.  These steel i-beams will stabilize the wall in its current position without any further adjustment. Over time, the PowerBrace System can be tightened to make bowing or tilting walls straighter.

  • Matt Clark's Northern Basement Systems saves a Chimney in Moultonborough, New Hampshire
    Before
    Matt Clark's Northern Basement Systems saves a Chimney in Moultonborough, New Hampshire
    After

    Matt Clark's Northern Basement Systems saves a Chimney in Moultonborough, New Hampshire

    These two photos show the before and after of the chimney piering job Matt Clark's Northern Basements did.  The homeowner was concerned about the chimney falling away from the house and worried that the chimney could collapse.  They contacted Matt Clark's Northern Basement Systems to find a solution because of the companys excellent reputation with such situations.  Northern Basement Systems were able to not only stabilize it using our patented piers, but also lift the chimney to it's original position.

  • Water Guard System, Triple Safe Pump, and Flexi Span in Thornton, NH
    Before
    Water Guard System, Triple Safe Pump, and Flexi Span in Thornton, NH
    After

    Water Guard System, Triple Safe Pump, and Flexi Span in Thornton, NH

    The homeowners in Thorton, NH were very concerned.  Every time there was a good amount of rain there was also a good amount of water coming into their basement.  They sought out a solution.  They concluded that Matt Clark's Northern Basement System was by far the most qualified and reputable business to help achieve their goal of a dry basement.  Matt's team installed a Water Guard Drainage System with a Triple Safe Pump.  The Water Guard System allows the water to flow into a drain and then to the Triple Safe Pump, which pumps the water out of the basement and away from the house.  To stop the leaking crack they installed Flexi Span.  it keeps the wall dry while the water trickles into the Water Guard System.

  • Crawl Space Encapsulation in Sugar Hill, NH
    Before
    Crawl Space Encapsulation in Sugar Hill, NH
    After

    Crawl Space Encapsulation in Sugar Hill, NH

    Matt Clark's team completely transformed this space with the installation of TerraBlock insulation, floor matting, and a CleanSpace Encapsulation System.

  • Concrete Lifting & Leveling in Craftsbury, VT
    Before
    Concrete Lifting & Leveling in Craftsbury, VT
    After

    Concrete Lifting & Leveling in Craftsbury, VT

    A homeowner in Craftsbury, VT had a section of sunken concrete in his garage that was becoming a major safety hazard.  They called Northern Basement Systems and set up a FREE ESTIMATE. After an inspection form one of our System Design Specialist the team went out and fixed the sunken concrete in no time! The crew began by drilling holes in the sunken areas, then injected high-density polyurethane foam (PolyLevel). When the foam expanded it raised the concrete to level it and eliminate the hazards. Lastly, the team sealed the holes and cracks with cement. 

  • New Construction in Barton, Vermont by Matt Clark's Northern Basement Systems
    Before
    New Construction in Barton, Vermont by Matt Clark's Northern Basement Systems
    After

    New Construction in Barton, Vermont by Matt Clark's Northern Basement Systems

    A customer in Barton, Vermont was getting ahead of the game.  They were starting a new housing project on land where they had already had a home that with water issues.  Wanting to feel extremely confident they would not have any water issues they contacted Matt Clark's Northern Basement SystemsMatt Clark's Northern Basement Systems had taken care of their water issue in their previous home, so it was a no-brainer what company they would use in their new building.  Matt's team of experts installed a Full Perimeter Water Guard System paired with a state-of-the-art TripleSafe Sump Pump before the slab was poured.  The home is now fully prepared and the owners are confident the system will take care of any water that may try to invade their new building.  

Company news I'd like to share with you:

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Monday, May 6th, 2019 Company Meeting - Spring 2019more »

our service area

We serve the following areas

Vermont
  • Arlington
  • Bondville
  • Brattleboro
  • Danby
  • Dorset
  • East Arlington
  • East Dorset
  • East Dover
  • Jacksonville
  • Jamaica
  • Londonderry
  • Manchester Center
  • Middletown Springs
  • Newfane
  • North Bennington
  • North Pownal
  • Pawlet
  • Peru
  • Poultney
  • Pownal
  • Putney
  • Readsboro
  • Shaftsbury
  • South Londonderry
  • South Newfane
  • Stamford
  • Townshend
  • Vernon
  • Wardsboro
  • Wells
  • West Dover
  • West Dummerston
  • West Halifax
  • West Pawlet
  • West Rupert
  • West Townshend
  • West Wardsboro
  • Whitingham
  • Williamsville
  • Wilmington
New Hampshire
  • Ashuelot
  • Chesterfield
  • Fitzwilliam
  • Hinsdale
  • Spofford
  • Swanzey
  • Troy
  • West Chesterfield
  • Westmoreland
  • Winchester
Our Locations:

Northern Basement Systems
358 Gallison Hill Rd
Montpelier, VT 05602
1-802-526-3179
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