Northern Basement Systems Reviews and Ratings

Sorry it took me so long to respond to you but I have been sick since I got home to CT on 10/31.

I would like to let you know if the system works before finalizing my review, but you can always ask me after the thaw!

God Bless!

need to know what to do about the exit pipe cover in the yard. it was off yesterday and the open pipe exposed. don't think it will last through the first snow storm. Rest of the basement looks good

MATT, THE TECHNICIAN WORKING ON THE SYSTEM WAS VERY KNOWLEDGEABLE AND THOROUGH. HE WAS ON TIME AS SCHEDULED, TOO. KEEP HIM!

Great work!

I thought the work to install the system was outstanding. The only thing I think could be improved is the finish work. rough cement work and an old piece of wood to support the sump pump drain pipe.

The installation crew found a potentially expensive problem that I was hidden behind insulation that I was unaware of. They repaired it at a fraction of what it might have cost had it gone unnoticed.

The guys that came out to do the job were awesome! They did a fantastic job and I no longer have to worry about a lake in my crawl space! I was also pleasantly surprised with how affordable this was. Thank you so much. I will definitely recommend Northern Basement Systems for anyone needing this type of service.

The quality of the work is terrific. With all of the rain we've had recently, I haven't had one drop of water in my basement.

This was a very good company to work with. I worked directly with Matt Clark and he was very responsive and accommodating.

The only service I had was encapsulation of a basement that has a dirt floor and "knee walls" in a seasonal residence. I needed to reduce a very bad humidity problem that developed. The crew did a very good job of leveling the dirt and removing large stones prior to installing the mat and liner. I highly recommend the mat, as it provides an additional layer of protection to support the liner.

It has been one week since the installation. Unfortunately, while the musty smell is gone, the humidity problem is still an issue because the surface of the liner is wet from condensation (no pipes are leaking). I believe the purpose of the liner is to reduce, not completely eliminate, the temperature difference that leads to the humidity. So I will use a dehumidifier for awhile and see if that eliminates the condensation problem. If it does, it will leave me wondering whether I spent a lot of money to encapsulate the basement when all I needed was to run a dehumidifier! The basement walls have some foam insulation that runs the perimeter at the top of the walls, but it may turn out that I need to add more insulation. Time will tell - one step at a time!

Thank you for a job well done. We obviously don't know how it will work (because it was completed today) but we have very confident it will work exactly as you explained. We will call if we have any problems but we have a feeling we won't see you until it is time for the yearly check of the system. And again------THE THREE GENTLEMEN YOU SENT HERE WERE WONDERFUL!

irma was very nice