Proudly serving VT and NH including - Colchester, Keene, Burlington and nearby1-855-248-5226
This was a very good company to work with. I worked directly with Matt Clark and he was very responsive and accommodating.
The only service I had was encapsulation of a basement that has a dirt floor and "knee walls" in a seasonal residence. I needed to reduce a very bad humidity problem that developed. The crew did a very good job of leveling the dirt and removing large stones prior to installing the mat and liner. I highly recommend the mat, as it provides an additional layer of protection to support the liner.
It has been one week since the installation. Unfortunately, while the musty smell is gone, the humidity problem is still an issue because the surface of the liner is wet from condensation (no pipes are leaking). I believe the purpose of the liner is to reduce, not completely eliminate, the temperature difference that leads to the humidity. So I will use a dehumidifier for awhile and see if that eliminates the condensation problem. If it does, it will leave me wondering whether I spent a lot of money to encapsulate the basement when all I needed was to run a dehumidifier! The basement walls have some foam insulation that runs the perimeter at the top of the walls, but it may turn out that I need to add more insulation. Time will tell - one step at a time!
All employees I interacted with (Kevin, Matt) were very friendly, knowledgeable and professional. Highly satisfied.
We heard about NBS from a trusted friend when our basement began to leak. I must say, we couldn't be more pleased!! Frank, the sales representative was so professional gave us a thorough analysis and explanation of the problem and above all provided us with a permanent solution. The crew lead by Ben was extremely professional, friendly and informed us of everything they were doing. They were a pleasure to have in our home. I highly recommend this guys and when we are ready to finish our basement we will be sure to hire this team again! Look no further - these are your guys!
Found them through research on the internet
My only reservation was about the placement of the outside drain (I wasn't here for that piece of the job) but my concern was promptly addressed and I anticipate full resolution shortly.Count me totally a totally satisfied customer!
Have a minor concern regarding the "appearance" of damp concrete on southern exposure slab.
For original installation, stuck with it until it was done, despite numerous obstacles. Service call today was great -- quiet, efficient, thorough.
Very pleasant and professional.